Alternatives to Document360

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

Kayako

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and effici...

Helpjuice

Helpjuice is an enterprise application that provides a comprehensive suite of help desk solutions. It is designed to help businesses and organizations streamline their customer service operations by providing a central platform for managing customer inquiries, reporting, and crea...

Reamaze

Reamaze is an all-in-one customer service platform designed to help businesses engage with their customers in an effort to create lasting relationships. It helps businesses streamline customer engagement with features such as ticketing, customer profiles, automation, and reportin...

Groove

Groove is an enterprise-grade collaboration and customer engagement platform designed to help teams work better together and increase customer satisfaction. It provides a suite of tools for managing customer support, project management and customer engagement. It helps teams to c...

SupportBee

SupportBee is a web-based help desk and customer support software application designed to help companies provide better customer service. It is an integrated ticketing, knowledge base, and customer self-service system that can be used to streamline customer support operations. It...

HelpDocs

HelpDocs is an online collaboration platform designed to help businesses and enterprises manage their customer support operations. It allows users to create, organize, and distribute help documents, FAQs, and tutorials. It also offers advanced tools for automating customer suppor...

HappyFox

HappyFox is an all-in-one business and enterprise application designed to help organizations manage their customer support, ticketing, live chat and more. It provides businesses with an easy-to-use web-based interface to manage customer requests, quickly respond to inquiries and ...

ProProfs Knowledge Base

ProProfs Knowledge Base is a powerful and easy-to-use application for quickly creating and managing a comprehensive knowledge base for businesses and enterprises. It allows users to easily create, organize, and share a wealth of information in a matter of minutes. The application...

Best Support System

Best Support System is an enterprise-grade customer service application that provides businesses with robust ticketing, live chat, and knowledge base tools to manage customer support inquiries. Best Support System is a comprehensive customer service solution that enables business...

Helpdesk Pilot

Helpdesk Pilot is a cloud-based customer service and support platform designed to provide businesses with an efficient way to handle customer inquiries and requests. It features a ticketing system, knowledge base, self-service portal, customer feedback surveys, reporting, and liv...

Support Hero

Support Hero is a web-based customer service platform that allows businesses to provide timely, efficient and personalized customer service. It provides a unified view of customer conversations across multiple channels, including email, social media and chat. Support Hero also pr...

HelpSite.io

HelpSite.io is an online business and enterprise application that provides customers with a comprehensive suite of tools to help manage their business operations more efficiently. It offers an intuitive dashboard that allows for quick and easy access to all the features, includin...

Awesome Support

Awesome Support is a business and enterprise application that is designed to make customer service easier and more efficient. It is a comprehensive platform that allows companies to manage customer support, including ticketing, live chat, knowledge base, and more. The app include...

ProProfs Help Desk

ProProfs Help Desk is a cloud-based customer service and support software designed to help businesses manage customer service and technical support operations. It provides a range of features that help streamline customer service operations, including ticketing system, knowledge ...

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