Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and efficiently managing customer service teams. The software offers a range of features to help businesses manage customer service inquiries, such as ticketing, automated triggers, chatbot integration, and reporting. Kayako also provides a range of options for customer service teams, such as creating self-help documents, customer segmentation, and customer feedback surveys. In addition, Kayako provides an API to integrate with other business applications and a mobile app to access the customer service platform from any device.
Me gusta mucho. ¡Fácil de usar y compatible con dispositivos móviles!