Kayako

Website

  • Libre
  • Mac
  • Windows
  • Linux
  • Web
  • Android
  • iPhone
  • Blackberry
  • Android Tablet
  • Windows Phone
  • iPad
Description

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and efficiently managing customer service teams. The software offers a range of features to help businesses manage customer service inquiries, such as ticketing, automated triggers, chatbot integration, and reporting. Kayako also provides a range of options for customer service teams, such as creating self-help documents, customer segmentation, and customer feedback surveys. In addition, Kayako provides an API to integrate with other business applications and a mobile app to access the customer service platform from any device.

Categories
Business and enterprise applications

Alternatives