Alternatives to ((OTRS)) Community Edition

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

Zammad

Zammad is an open source customer service and ticketing system designed to help businesses manage customer support inquiries and interactions. It provides a web-based platform for teams to collaborate on customer inquiries and tickets, prioritize tasks, and automate customer supp...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Request Tracker

Request Tracker (RT) is a web-based ticketing system designed to streamline the process of tracking and managing customer requests and incidents. It helps businesses to track all customer requests and incidents, assign tasks, prioritize tickets, and analyze customer trends. RT pr...

Kayako

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and effici...

HelpCrunch

HelpCrunch is a customer communication platform designed to help businesses engage and grow relationships with their customers. It offers a suite of features that help businesses communicate with their customers across multiple channels, including email, in-app messaging, live ch...

OpenSupports

OpenSupports is a comprehensive customer service and support platform designed specifically for businesses and enterprises. The platform allows organizations to provide a comprehensive customer service experience and resolve customer queries quickly and efficiently. It allows cus...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

VisionProject

VisionProject is a comprehensive project management software designed to help businesses manage projects, resources, and tasks effectively. It provides a platform to streamline and automate project management processes, while providing visibility across all project activities. It...

JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Helprace

Helprace is an all-in-one customer service platform designed to help businesses provide better customer service, boost customer engagement and increase customer satisfaction. It offers a suite of features including ticketing, live chat, self-service knowledge base, feedback forum...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

Trengo

Trengo is a powerful cloud-based customer service platform that enables businesses to streamline their customer service operations. It provides a centralized view of customer conversations and interactions, allowing companies to easily track and manage customer inquiries, support...

Parature Customer Service Software

Parature Customer Service Software is a cloud-based customer service platform that provides a comprehensive suite of features to help companies manage their customer service operations more efficiently and effectively. The platform offers a wide range of features, including custo...

DeskPRO

DeskPRO is an enterprise-grade customer service software designed to help businesses ensure customer satisfaction and loyalty. It provides a comprehensive suite of tools for managing customer support tickets, customer service interactions, and customer feedback. DeskPRO helps bus...

TeamSupport.com

TeamSupport.com is an advanced customer support software and ticketing system designed for small to large business and enterprise applications. It's designed to help streamline customer support operations, provide an intuitive customer experience, and promote efficient customer s...

Enchant

Enchant is a business and enterprise application that helps to streamline and automate the process of managing customer relationships. It provides a unified platform to manage customer data, communications, projects and transactions in one place. Enchant enables users to store, ...

((OTRS)) Community Edition

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