Parature Customer Service Software is a cloud-based customer service platform that provides a comprehensive suite of features to help companies manage their customer service operations more efficiently and effectively. The platform offers a wide range of features, including customer self-service, multi-channel support, analytics, knowledge base, and more. With Parature, companies can create a customized customer experience and increase customer satisfaction by providing them with 24/7 access to service and support. The platform can be integrated with various other systems and can be used to provide personalized customer service, including targeted content and proactive services. Additionally, the platform offers analytics and reporting tools to help companies better understand their customers and make informed decisions.
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