Alternatives

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

UserReport

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Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

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InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Get Satisfaction

Get Satisfaction is an online customer support platform that helps businesses to connect with their customers and manage customer service inquiries. It is a powerful customer support solution that provides efficient customer service and helps businesses to improve customer loyalt...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

GoToAssist

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OpenSupports

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Survicate

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Desk.com

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Kayako

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VisionProject

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Reamaze

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JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Helprace

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HappyFox Comments

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HappyFox Reviews

By H3Solutions · Sep 2013

He usado HappyFox durante los últimos 9 meses y he encontrado el software fácil de usar. El personal de soporte de HappyFox es excelente, responde de manera rápida y competente. Algunas de las mejores características para mí son las herramientas de informes simples y personalizables y el hecho de que las comunicaciones por correo electrónico se etiquetan automáticamente en los tickets. Puedo recomendar altamente a HappyFox.

HappyFox

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