UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feedback, create customer service tickets, and manage customer service interactions. UserVoice also offers features such as surveys, customer segmentation, customer analytics, and customer engagement tools. With its comprehensive feature set, UserVoice provides users with a comprehensive view of their customer base, helping them make better decisions and address customer needs more effectively.
The interface is more complete and easier to customize. Basically it includes similar features, but the price of UseResponse is much more reasonable.