UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The platform includes a range of features to help businesses manage customer interactions, such as ticketing, customer feedback surveys, customer forums, knowledge base, and customer analytics. It also offers a range of integrations with popular CRM, social media, and analytics tools, enabling businesses to fully customize their customer service experience. UseResponse provides a simple, intuitive, and powerful interface to help businesses create and manage customer service and feedback portals. It also allows companies to create customized customer portals, and to customize customer service workflows. The platform also includes a range of reporting and analytics tools to help businesses track customer feedback, identify customer service trends, and measure customer satisfaction.
Freshdesk has proven to be a variable platform. Consider working with it.