Alternatives to Zendesk

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

HelpCrunch

HelpCrunch is a customer communication platform designed to help businesses engage and grow relationships with their customers. It offers a suite of features that help businesses communicate with their customers across multiple channels, including email, in-app messaging, live ch...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

Zammad

Zammad is an open source customer service and ticketing system designed to help businesses manage customer support inquiries and interactions. It provides a web-based platform for teams to collaborate on customer inquiries and tickets, prioritize tasks, and automate customer supp...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

Kayako

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and effici...

Kayako has similar features and works as a ticketing system.

n10m

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Reamaze

Reamaze is an all-in-one customer service platform designed to help businesses engage with their customers in an effort to create lasting relationships. It helps businesses streamline customer engagement with features such as ticketing, customer profiles, automation, and reportin...

Much better for small companies that do not have "business" needs.

parkhaewoon93

Much easier to learn, use and deploy.

garrettscosh

Reamaze is very useful for my business! It's great for customer service and stuff. I think Reamaze is easier to use and more organized than Zendesk.

Guest

Get Satisfaction

Get Satisfaction is an online customer support platform that helps businesses to connect with their customers and manage customer service inquiries. It is a powerful customer support solution that provides efficient customer service and helps businesses to improve customer loyalt...

OTRS

OTRS (Open-source Ticket Request System) is a web-based ticketing system for business and enterprise applications. It is an open-source, enterprise-class service management software designed to help organizations track, manage and respond to customer service requests. OTRS enable...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

SuiteCRM

SuiteCRM is an open-source customer relationship management (CRM) software platform that enables businesses to better manage their customer relationships and operations. It provides a suite of tools and features to help businesses build and maintain relationships with customers, ...

JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Deskero

Deskero is an all-in-one business and enterprise application that can help businesses and organizations manage their customer service operations. It is a cloud-based platform that helps companies respond to customer inquiries, track customer service requests, and manage customer ...

OpenSupports

OpenSupports is a comprehensive customer service and support platform designed specifically for businesses and enterprises. The platform allows organizations to provide a comprehensive customer service experience and resolve customer queries quickly and efficiently. It allows cus...

Front

Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as sha...

Zendesk

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Alternatives