Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as shared labels, templates, and tags for more efficient communication. It is designed to help teams stay organized and increase collaboration by providing clarity and transparency into all conversations. Front also integrates with other popular tools such as Salesforce, Slack, and Zendesk, making it a great all-in-one solution for managing customer relationships and communication.
Thunderbird helps you manage multiple inboxes, but it is not designed to collaborate across multiple customer channels with shared inboxes.