Alternatives to Helprace

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

UserReport

UserReport is an online application designed to help businesses and enterprises better understand their customers. It provides a suite of analytics tools and surveys that allow users to gain insights into their customer base. With UserReport, businesses can measure customer satis...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Get Satisfaction

Get Satisfaction is an online customer support platform that helps businesses to connect with their customers and manage customer service inquiries. It is a powerful customer support solution that provides efficient customer service and helps businesses to improve customer loyalt...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

Front

Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as sha...

GoToAssist

GoToAssist is a remote support and collaboration service designed to help businesses provide better customer service and technical support. It allows remote access to computers and mobile devices, enabling users to offer on-demand technical assistance and repair services. With Go...

OpenSupports

OpenSupports is a comprehensive customer service and support platform designed specifically for businesses and enterprises. The platform allows organizations to provide a comprehensive customer service experience and resolve customer queries quickly and efficiently. It allows cus...

HelpCrunch

HelpCrunch is a customer communication platform designed to help businesses engage and grow relationships with their customers. It offers a suite of features that help businesses communicate with their customers across multiple channels, including email, in-app messaging, live ch...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

VisionProject

VisionProject is a comprehensive project management software designed to help businesses manage projects, resources, and tasks effectively. It provides a platform to streamline and automate project management processes, while providing visibility across all project activities. It...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

Trengo

Trengo is a powerful cloud-based customer service platform that enables businesses to streamline their customer service operations. It provides a centralized view of customer conversations and interactions, allowing companies to easily track and manage customer inquiries, support...

Wantoo.io

Wantoo.io is an enterprise-level innovation and engagement platform that enables organizations to develop and manage their collective intelligence. It combines a collaborative workspace with an insights engine to enable teams to capture and share ideas, track progress, and measur...

Helprace

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