Description

SupportBee is a web-based help desk and customer support software application designed to help companies provide better customer service. It is an integrated ticketing, knowledge base, and customer self-service system that can be used to streamline customer support operations. It offers features such as ticketing, self-service solutions, asset tracking, and reporting tools. It also integrates with third-party solutions, allowing users to add additional features to their customer service operations. With SupportBee, users can create tickets from email, assign tickets to team members, and set up automated ticket routing rules. They can also set up a knowledge base to provide customers with self-service solutions and track customer assets. The reporting tools provide valuable insights into customer service operations.

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