Alternatives to Zent.io

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

tawk.to

Tawk.to is a cloud-based, real-time customer engagement platform that helps businesses connect with their customers. It is designed to provide customer service, sales, and marketing teams with efficient, easy-to-use tools to engage with their customers in real-time. The platform...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

Mautic

Mautic is an open source marketing automation platform that helps businesses manage their customer relationships and automate their marketing operations. It has a comprehensive set of features and is designed to help businesses manage their customer base, segment their audiences,...

Intercom

Intercom is a customer communication platform used by businesses to communicate with their customers. It is used to provide customer support, send marketing messages, and gather customer feedback. The platform provides a suite of tools to help companies build relationships with t...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

Userlike Live Chat

Userlike Live Chat is an online customer service and communication platform designed to help businesses engage with their customers quickly and effectively. It enables companies to provide live chat support to website visitors, customers, and leads, and respond to inquiries in re...

UserReport

UserReport is an online application designed to help businesses and enterprises better understand their customers. It provides a suite of analytics tools and surveys that allow users to gain insights into their customer base. With UserReport, businesses can measure customer satis...

Asterisk

Asterisk is an open source, software-based PBX (private branch exchange) system used to create, manage, and route communications between telephones, computers, and other devices. It’s widely used as a VoIP (Voice over Internet Protocol) server and PBX system for both residential ...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Zendesk Chat

Zendesk Chat is a powerful customer service and live chat software that enables businesses to instantly connect with customers and prospects. Zendesk Chat allows businesses to provide a one-on-one personalized experience and offers simple, real-time communication. It helps busine...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Crisp

Crisp is an enterprise-grade customer engagement platform that enables businesses to manage customer relationships, team collaboration, and messaging. It offers a comprehensive suite of tools to help businesses create a personalized, tailored experience for their customers. With ...

GetSiteControl

GetSiteControl is an easy-to-use set of website widgets and applications designed to help website owners and developers increase website engagement and conversions. It includes customizable widgets for online surveys, contact forms, live chat, email opt-in forms, and more. GetSit...

Front

Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as sha...

Mibew

Mibew is an open source live chat and help desk application that enables businesses to provide real-time, personalized customer service. With Mibew, businesses can engage with customers and prospects, providing support and quickly answering inquiries. Mibew provides a simple and ...

GoToAssist

GoToAssist is a remote support and collaboration service designed to help businesses provide better customer service and technical support. It allows remote access to computers and mobile devices, enabling users to offer on-demand technical assistance and repair services. With Go...

Olark

Olark is an online customer service and chat software designed to help businesses engage customers in real-time and increase sales. This web-based platform features a customizable chat box that can be placed on any website or web page, allowing customers to instantly connect with...

Zent.io

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