Zendesk Chat is a powerful customer service and live chat software that enables businesses to instantly connect with customers and prospects. Zendesk Chat allows businesses to provide a one-on-one personalized experience and offers simple, real-time communication. It helps businesses build trust and create lasting relationships with customers by providing multiple channels for communication such as live chat, voice, SMS, and more. With Zendesk Chat, businesses can better understand customer needs, automate mundane tasks, and respond quickly to inquiries. The app also provides real-time analytics to track customer engagement. Zendesk Chat is designed to work with a variety of platforms, including web, mobile, and desktop, making it easy for businesses to have a unified customer service experience.
Using this since like 30 days, they have a really good support team, and the Android app gets the job done.
Yes, Userlike is a very good alternative!
much easier to implement, configure and use
Lime Talk is a similar application, but Lime Talk's interface is better.
I think Lime Talk is more straightforward and easier to use.
Perfect online chat easy to use.
Great application We have been using it on our website for several years.
Mibew is not easy to configure and does not have the same functions as Zopim.
It's free and it works. It could have some more customizable options.