Description

Request Tracker (RT) is a web-based ticketing system designed to streamline the process of tracking and managing customer requests and incidents. It helps businesses to track all customer requests and incidents, assign tasks, prioritize tickets, and analyze customer trends. RT provides an advanced workflow system that can be tailored to meet specific business needs. It also offers an intuitive user interface for customers, employees, and administrators. With RT, businesses can quickly capture, analyze, and respond to customer inquiries or incidents. It enables users to assign tasks, prioritize tickets, and manage customer cases. RT also allows users to track customer activity, generate reports, and gain valuable insights into customer trends. RT also provides advanced customization and integration capabilities, enabling businesses to customize their customer service experience.

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