Support Hero is a web-based customer service platform that allows businesses to provide timely, efficient and personalized customer service. It provides a unified view of customer conversations across multiple channels, including email, social media and chat. Support Hero also provides powerful automated tools to streamline customer service processes, such as automating customer service messages, routing customer inquiries to the right agents, and tracking customer satisfaction. With its robust analytics, businesses can gain valuable insights into customer behavior and identify areas for improvement. Additionally, Support Hero offers a mobile app that simplifies customer service on the go, allowing agents to respond to customers quickly and conveniently. Support Hero is the perfect solution for businesses looking to provide the best customer service experience.
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