Description

Helpdesk Pilot is a cloud-based customer service and support platform designed to provide businesses with an efficient way to handle customer inquiries and requests. It features a ticketing system, knowledge base, self-service portal, customer feedback surveys, reporting, and live chat capabilities. With Helpdesk Pilot, businesses can quickly respond to customer inquiries, create a knowledge base of frequently asked questions, and monitor customer satisfaction. The platform also allows businesses to manage their customer service team by assigning tasks, tracking progress, and generating reports. Helpdesk Pilot offers integrations with popular customer service tools, like Salesforce and Zendesk, allowing businesses to keep their customer service operations in one system.

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