Helpjuice is an enterprise application that provides a comprehensive suite of help desk solutions. It is designed to help businesses and organizations streamline their customer service operations by providing a central platform for managing customer inquiries, reporting, and creating knowledge base articles. The platform offers an array of features to help organizations improve their customer service operations, including a ticketing system, live chat, knowledge base, customer self-service, reporting, and more. Customers can easily create and customize their help desk to meet their specific needs. The platform also provides analytics and reporting to help businesses identify trends and measure customer service performance. Helpjuice also offers integrations to popular customer service platforms such as Salesforce, Intercom, Zendesk, and more. With these integrations, businesses can easily connect their help desk to their existing customer service operations, allowing for seamless collaboration and improved customer service. In addition to the platform's features and integrations, Helpjuice also offers personalized customer support and training services to help businesses get the most out of their help desk. With these services, businesses can ensure they are getting the most out of their customer service operations.
Opensource and free solution. Very complete