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SlimFAQ

SlimFAQ is a web-based platform that allows users to create and manage their own FAQs (Frequently Asked Questions) page. It is designed to help businesses and organizations quickly and easily create a comprehensive FAQ page that customers and visitors can use to find answers to t...

Document360

Document360 is a cloud-based document management system that helps businesses to streamline their document processes. It offers a comprehensive suite of features such as document automation, document storage, document collaboration, document security, and document analytics. It a...

Guideblocks

Guideblocks is a business and enterprise application designed to help companies and organizations manage their data, processes, and teams more efficiently. It provides an intuitive, cloud-based platform that enables users to create and share interactive guides, allowing them to q...

HelpDocs

HelpDocs is an online collaboration platform designed to help businesses and enterprises manage their customer support operations. It allows users to create, organize, and distribute help documents, FAQs, and tutorials. It also offers advanced tools for automating customer suppor...

Acknow

Acknow is a web and mobile application that enables users to easily track and manage online feedback. It automates the process of tracking customer feedback across multiple sources, such as online reviews, social media, and customer support channels. It provides users with the ab...

HelpSite.io

HelpSite.io is an online business and enterprise application that provides customers with a comprehensive suite of tools to help manage their business operations more efficiently. It offers an intuitive dashboard that allows for quick and easy access to all the features, includin...

EasyDocs

EasyDocs is a cloud-based development software and applications platform that helps developers create, manage, and store documents, code, and other project-related materials. It provides a streamlined, intuitive interface for developers to quickly and easily create documents and ...

Haash

Haash is an innovative platform for businesses and enterprises of all sizes. It is designed to help business owners and entrepreneurs to manage their day-to-day operations more efficiently. The app (or website) is equipped with powerful features that include business analytics, p...

Helpman

Helpman is an online business application designed to help small businesses and enterprises with their day-to-day operations. The application provides users with an easy-to-use platform to track their progress, manage tasks, and collaborate with other members of the team. The app...

KnoBis

KnoBis is an online search platform that provides a comprehensive, accurate and up-to-date source of information and knowledge on the internet. It allows users to search for websites, articles, images, videos and other information from over 600 million sources. The platform also ...

KnowledgeOwl

KnowledgeOwl is an online knowledge base platform that enables organizations to easily create, manage, and share knowledge with their customers and employees. With KnowledgeOwl, it's easy to create a knowledge base to store your company’s most valuable information and make it ava...

ProProfs Knowledge Base Comments

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ProProfs Knowledge Base Reviews

By mrobert · Jul 2016

Uno de los mejores profesionales de ProProfs Knowledgebase es el historial de revisiones para que la documentación nunca se pierda. Fácil de colaborar y crear contenido con controles de permisos y proceso de revisión. Utilizo la herramienta para la formación y la incorporación de nuevos empleados. Es una buena herramienta para mantener los documentos en un lugar central y el historial de revisiones es excelente para una rápida recuperación de contenido. También la colaboración es fácil al configurar procesos de revisión con roles y permisos.

By glenmaria · Apr 2016

Soy propietario de una tienda de ropa en línea y estaba pagando mucho dinero en mi servicio de atención al cliente porque recibíamos toneladas de consultas a través de llamadas telefónicas. Llegué a conocer la base de conocimientos y cómo se puede usar para crear preguntas frecuentes. Inicialmente, pensé que no funcionaría, pero como mis facturas se estaban acumulando, pensé en darle una oportunidad. Una vez que creé el sitio de preguntas frecuentes, ¡mis llamadas de atención al cliente se redujeron a la mitad! ¡Eso fue increíble!

ProProfs Knowledge Base

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