Alternatives to Helpful

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

UserReport

UserReport is an online application designed to help businesses and enterprises better understand their customers. It provides a suite of analytics tools and surveys that allow users to gain insights into their customer base. With UserReport, businesses can measure customer satis...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Get Satisfaction

Get Satisfaction is an online customer support platform that helps businesses to connect with their customers and manage customer service inquiries. It is a powerful customer support solution that provides efficient customer service and helps businesses to improve customer loyalt...

Front

Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as sha...

SuiteCRM

SuiteCRM is an open-source customer relationship management (CRM) software platform that enables businesses to better manage their customer relationships and operations. It provides a suite of tools and features to help businesses build and maintain relationships with customers, ...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

GoToAssist

GoToAssist is a remote support and collaboration service designed to help businesses provide better customer service and technical support. It allows remote access to computers and mobile devices, enabling users to offer on-demand technical assistance and repair services. With Go...

OTRS

OTRS (Open-source Ticket Request System) is a web-based ticketing system for business and enterprise applications. It is an open-source, enterprise-class service management software designed to help organizations track, manage and respond to customer service requests. OTRS enable...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

Kayako

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and effici...

VisionProject

VisionProject is a comprehensive project management software designed to help businesses manage projects, resources, and tasks effectively. It provides a platform to streamline and automate project management processes, while providing visibility across all project activities. It...

JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

Freshservice

Freshservice is a cloud-based IT service management platform designed to help organizations streamline their IT operations. It provides a comprehensive suite of tools to help organizations automate and manage their IT services, including incident management, service requests, pro...

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