Alternatives to HelpDesk

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

tawk.to

Tawk.to is a cloud-based, real-time customer engagement platform that helps businesses connect with their customers. It is designed to provide customer service, sales, and marketing teams with efficient, easy-to-use tools to engage with their customers in real-time. The platform...

Spiceworks Help Desk

Spiceworks Help Desk is a comprehensive help desk solution for businesses and IT professionals that offers a suite of IT tools, including a ticketing system, reporting and analytics, user monitoring, and IT asset management. This tool helps IT teams manage their daily tasks and s...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

UserVoice

UserVoice is a web-based customer service and feedback platform designed to help organizations, businesses, and individuals build relationships with their customers and gain valuable insights from customer feedback. The platform provides tools to collect and analyze customer feed...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Get Satisfaction

Get Satisfaction is an online customer support platform that helps businesses to connect with their customers and manage customer service inquiries. It is a powerful customer support solution that provides efficient customer service and helps businesses to improve customer loyalt...

Request Tracker

Request Tracker (RT) is a web-based ticketing system designed to streamline the process of tracking and managing customer requests and incidents. It helps businesses to track all customer requests and incidents, assign tasks, prioritize tickets, and analyze customer trends. RT pr...

UserEcho

UserEcho is a customer feedback and support platform designed to help businesses collect, organize, and action customer feedback across their organization. It provides a centralized platform for customers to submit support requests and ideas, and for companies to respond accordin...

OpenSupports

OpenSupports is a comprehensive customer service and support platform designed specifically for businesses and enterprises. The platform allows organizations to provide a comprehensive customer service experience and resolve customer queries quickly and efficiently. It allows cus...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

Kayako

Kayako is an all-in-one customer service and help desk software solution that helps businesses manage customer service, sales, marketing, and IT operations. It provides business owners with a unified dashboard to track customer inquiries, monitoring customer feedbacks, and effici...

VisionProject

VisionProject is a comprehensive project management software designed to help businesses manage projects, resources, and tasks effectively. It provides a platform to streamline and automate project management processes, while providing visibility across all project activities. It...

Reamaze

Reamaze is an all-in-one customer service platform designed to help businesses engage with their customers in an effort to create lasting relationships. It helps businesses streamline customer engagement with features such as ticketing, customer profiles, automation, and reportin...

JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

HelpDesk

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