Spiceworks Help Desk is a comprehensive help desk solution for businesses and IT professionals that offers a suite of IT tools, including a ticketing system, reporting and analytics, user monitoring, and IT asset management. This tool helps IT teams manage their daily tasks and stay organized, while providing customers with an easy way to submit service requests, track progress, and get help with their IT needs. Spiceworks Help Desk also provides a way to quickly identify problems, analyze trends, and create custom reports to better understand customer service needs. Additionally, Help Desk helps IT teams keep track of IT assets, track changes and updates, and ensure that the right people have access to the right resources.
Discontinued The Sysinfo website is inactive and Sourceforge reports that the last update is from 2013.