Bornevia is a customer support software that helps businesses manage customer service requests from all channels in one place. It enables businesses to aggregate and respond to inquiries from email, social media, live chat, and mobile, as well as track and measure customer service performance. The software helps businesses to streamline customer service process, including automated ticket assignments, automatic ticket tagging, customizable customer service templates, contact form conversations, customer segmentation and more. It also provides reporting and analytics so businesses can measure customer service performance and track customer service trends. In addition, Bornevia provides a mobile app so businesses can access customer service inquiries on the go. The app also makes it easy to respond to customer inquiries quickly, as well as track customer service metrics.
Bornevia Comments
No Comments