Description

SmarterTrack Help Desk 7 is an integrated customer service and support platform designed to help companies improve their customer service process, streamline help desk operations, and increase customer satisfaction. The platform enables businesses to manage their customer service, support, and communication efforts from a single, easy-to-use interface. It features a help desk system, ticketing system, live chat, knowledge base, customer surveys and feedback, social media integration, and more. It can be used to manage customer inquiries, streamline customer support processes, and improve customer satisfaction. It is available in both a cloud-hosted and on-premise version. SmarterTrack also offers an API to integrate with existing business systems.

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