Description

Directly is a cloud-based business and enterprise application that enables companies to provide real-time customer service, problem resolution, and technical support. The application helps companies build a more efficient customer service process by providing customers with a direct connection to experts who can provide answers to their queries quickly and accurately. Directly combines the best of a self-service portal and an automated chatbot with a human touch, allowing customers to connect directly with experts who can provide help in real-time. The application also allows companies to customize their customer service process, enabling them to provide a tailored experience to their customers. Directly allows companies to improve customer satisfaction and loyalty by providing a streamlined customer service experience. The application also helps companies save time and money by automating customer service processes and providing real-time support.

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