HEAT Software is an IT service management platform for businesses. It provides an integrated suite of solutions for managing and automating IT services, including incident and problem management, service request and catalog management, knowledge management, asset and configuration management, and service level management. The platform features a powerful automation engine, which enables IT teams to automate tasks and processes, and quickly resolve IT issues. HEAT Software also helps IT teams collaborate efficiently with customers and other stakeholders, while providing customers with self-service options. The platform has comprehensive reporting and analytics capabilities, allowing IT teams to easily track and monitor service performance. Additionally, HEAT Software offers mobile apps for iOS and Android devices, making it easy to access the platform from anywhere.
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