Alternatives to MSM ITSM Software

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

OTRS

OTRS (Open-source Ticket Request System) is a web-based ticketing system for business and enterprise applications. It is an open-source, enterprise-class service management software designed to help organizations track, manage and respond to customer service requests. OTRS enable...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

Trengo

Trengo is a powerful cloud-based customer service platform that enables businesses to streamline their customer service operations. It provides a centralized view of customer conversations and interactions, allowing companies to easily track and manage customer inquiries, support...

Freshservice

Freshservice is a cloud-based IT service management platform designed to help organizations streamline their IT operations. It provides a comprehensive suite of tools to help organizations automate and manage their IT services, including incident management, service requests, pro...

Enchant

Enchant is a business and enterprise application that helps to streamline and automate the process of managing customer relationships. It provides a unified platform to manage customer data, communications, projects and transactions in one place. Enchant enables users to store, ...

Vivantio

Vivantio is an enterprise service management system that streamlines the entire IT service process. It is a comprehensive platform that enables users to quickly and easily manage service requests, incidents, and problems throughout their entire lifecycle. The platform offers an e...

Deskero

Deskero is an all-in-one business and enterprise application that can help businesses and organizations manage their customer service operations. It is a cloud-based platform that helps companies respond to customer inquiries, track customer service requests, and manage customer ...

Web Help Desk

Web Help Desk is a cloud-based software solution designed to streamline the process of managing IT support services. It provides an intuitive, easy-to-use interface for technicians to quickly and efficiently manage the support requests from users. The software helps organizations...

AzureDesk

AzureDesk is an enterprise-level cloud computing platform that provides businesses with a centralized, secure, and extensible platform to manage their IT infrastructure. It is a managed service that provides a unified experience across all devices, including Windows, iOS, and And...

iTop

iTop is a comprehensive and modular open source IT Service Management (ITSM) software built on an enterprise-level architecture. It is designed to help organizations manage their IT infrastructure and services in a comprehensive and automated way. iTop enables organizations to be...

Inforobo

Inforobo is an artificial intelligence-driven platform that helps businesses automate administrative tasks and streamline customer service operations. It offers an intuitive and user-friendly interface to help businesses manage their customers, employees, and sales. Inforobo is p...

LanDesk Service Management

LanDesk Service Management is a comprehensive service management solution for businesses of all sizes. It is designed to provide an efficient and reliable way to manage IT services, including incident and problem management, change management, configuration management and resourc...

SupportBee

SupportBee is a web-based help desk and customer support software application designed to help companies provide better customer service. It is an integrated ticketing, knowledge base, and customer self-service system that can be used to streamline customer support operations. It...

Zent.io

Zent.io is an online platform that helps businesses and enterprises manage their applications and data. It provides a range of features and tools that enable businesses to quickly and easily build, deploy, and manage applications across multiple cloud environments. It also provid...

ServiceNow

ServiceNow is a cloud-based platform that provides a suite of digital workflow applications to help organizations manage various business services, processes, and operations. It streamlines the delivery of IT services, automates routine tasks, and helps organizations optimize ser...

Kaseya Solution

Kaseya Solution is an all-in-one suite of network and systems management tools designed to help IT professionals maintain and troubleshoot their networks. Kaseya Solution enables IT professionals to efficiently manage and maintain servers, desktops, laptops, networks, and applica...

Bpm'online service

Bpm'online is a cloud-based business process management (BPM) platform designed to provide organizations with an efficient way to manage and streamline their business processes. It enables users to optimize their processes and collaborate with key stakeholders to ensure successfu...

TOPdesk ITSM

TOPdesk is an integrated IT service management (ITSM) solution for organizations of all sizes. It offers a comprehensive set of features and functions that enable organizations to manage IT processes and services more effectively. It includes ticketing, incident management, chang...

MSM ITSM Software

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