Alternatives to Supportbench

osTicket

osTicket is an open-source, web-based ticketing system, designed to streamline customer service operations. It helps businesses, departments, and organizations to better manage customer inquiries, support requests, and other customer service interactions. It provides a centralize...

Freshdesk

Freshdesk is a business and enterprise application that provides customer service solutions and help desk solutions for companies. It offers a range of features to help businesses better manage customer inquiries and support issues. Through Freshdesk, businesses can streamline th...

UseResponse

UseResponse is an all-in-one customer service and feedback platform designed for businesses and enterprises. It allows companies to set up customer service channels, collect and manage customer feedback, and even customize their own customer service and feedback portals. The pla...

((OTRS)) Community Edition

OTRS Community Edition is an open-source ticketing system that helps companies manage customer service inquiries and requests. It's designed to streamline the communication process between customers and service agents, allowing customers to submit tickets and agents to respond in...

UserReport

UserReport is an online application designed to help businesses and enterprises better understand their customers. It provides a suite of analytics tools and surveys that allow users to gain insights into their customer base. With UserReport, businesses can measure customer satis...

Zendesk

Zendesk is a cloud-based customer service platform that provides businesses with an array of tools to help them manage customer service operations. It enables businesses to connect with their customers in real-time, via a variety of channels such as email, live chat, social media...

Help Scout

Help Scout is an online customer service and help desk software that allows businesses to provide exceptional customer service. It enables customer service representatives to easily manage customer inquiries through a ticketing system, manage customer data, and respond to custome...

InvGate Service Desk

InvGate Service Desk is a comprehensive IT service desk solution designed to help businesses and enterprises manage and automate their IT service processes. The app offers a comprehensive suite of features to help organizations streamline their service desk operations, including ...

Front

Front is a collaborative email platform for teams that helps to streamline communication between teams, customers, and vendors. It allows users to manage all of their team's email conversations from a shared inbox, so that no email is missed. It also provides features such as sha...

GoToAssist

GoToAssist is a remote support and collaboration service designed to help businesses provide better customer service and technical support. It allows remote access to computers and mobile devices, enabling users to offer on-demand technical assistance and repair services. With Go...

Survicate

Survicate is an all-in-one enterprise feedback platform that enables businesses to collect customer feedback and insights. It provides companies with the ability to collect feedback from customers and employees alike at every touchpoint of their journey. With survey tools, behavi...

Desk.com

Desk.com is a customer service and support application designed to help businesses manage customer interactions across multiple channels. It enables businesses to manage customer inquiries, feedback, and complaints across multiple channels such as email, phone, web, social media,...

VisionProject

VisionProject is a comprehensive project management software designed to help businesses manage projects, resources, and tasks effectively. It provides a platform to streamline and automate project management processes, while providing visibility across all project activities. It...

Reamaze

Reamaze is an all-in-one customer service platform designed to help businesses engage with their customers in an effort to create lasting relationships. It helps businesses streamline customer engagement with features such as ticketing, customer profiles, automation, and reportin...

JitBit Helpdesk

JitBit Helpdesk is a comprehensive customer support system used by companies of all sizes to manage and track customer service tickets. It is an easy-to-use cloud-based application that enables businesses to organize and prioritize customer support requests, assign tasks to staff...

Helpy.io

Helpy.io is an all-in-one business and enterprise application platform designed to streamline and simplify the way businesses and organizations manage their operations. It helps organizations automate workflows, collaborate more efficiently, and provide customers with better supp...

Trengo

Trengo is a powerful cloud-based customer service platform that enables businesses to streamline their customer service operations. It provides a centralized view of customer conversations and interactions, allowing companies to easily track and manage customer inquiries, support...

DeskPRO

DeskPRO is an enterprise-grade customer service software designed to help businesses ensure customer satisfaction and loyalty. It provides a comprehensive suite of tools for managing customer support tickets, customer service interactions, and customer feedback. DeskPRO helps bus...

Zoho Discussions

Zoho Discussions is cloud-based social and communication software that gives organizations a secure platform to connect and collaborate with their colleagues, customers, and partners. This app provides users with the ability to create and manage virtual discussion forums, where m...

TeamSupport.com

TeamSupport.com is an advanced customer support software and ticketing system designed for small to large business and enterprise applications. It's designed to help streamline customer support operations, provide an intuitive customer experience, and promote efficient customer s...

Supportbench

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