Live Guide is a cloud-based customer service solution that helps businesses provide high-quality customer service and support. The app allows businesses to manage customer interactions, provide customer support, and capture customer feedback. Live Guide provides a range of features including live chat, ticketing, self-service knowledge base, and analytics. The solution also integrates with other customer service applications such as Salesforce, Zendesk, and more. Live Guide also provides integration with social media channels including Facebook, Twitter, and Instagram, allowing businesses to engage with customers through their preferred channels. The app also offers customization options, allowing businesses to tailor the customer experience to their individual needs. Live Guide also provides customer analytics, allowing businesses to gain insights about customer interactions and optimize their customer service processes.
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