Chatra is an enterprise messaging platform designed to help teams collaborate and interact with customers in real-time. With Chatra, companies can offer customer service over any web or mobile channel, including websites, mobile apps, and messaging apps. Chatra’s easy-to-use interface allows team members to manage customer conversations and take action quickly. It offers features like live chat support, automated bots, customer segmentation, message tagging, and conversation tracking. Chatra also helps companies track customer satisfaction and analyze customer conversations to identify areas of improvement. Additionally, Chatra provides integrations with popular platforms like Slack, Zendesk, and Salesforce, making it easier for companies to keep their customer service workflow organized.
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