Chaport Live Chat is a customer service software that provides businesses with an easy-to-use platform for customer engagement. This app allows businesses to communicate with their customers in real-time, providing customer support, enhancing customer experience, and building customer relationships. The app can be integrated into a business’ website, enabling customers to interact with the business from any device. The platform supports multiple customer interaction channels such as live chat, audio and video calls, and even SMS. It also features a range of analytic tools, allowing businesses to track customer interactions and gain insight into customer behaviour. Chaport Live Chat also offers a range of features to help businesses manage customer conversations, such as automated message templates, canned responses, customer feedback surveys, and customizable customer experience workflows. This app is designed to help businesses maximize customer engagement, improve customer loyalty, and increase customer satisfaction.
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