Description

Doorbell.io is a cloud-based customer feedback and support platform designed to help businesses engage with their customers. It enables users to easily capture visitors' feedback and conversations in real-time, collect customer insights, and create actionable customer feedback loops. The platform provides a variety of features, including a website widget to capture customer feedback, a live chat feature to talk to visitors in real-time, an inbox to receive and respond to customer issues, and a customer segmentation tool to segment customers by their feedback and behavior. It also provides customer insights into user satisfaction, customer engagement, product usage, and more. The platform integrates with third-party applications such as Slack, Zendesk, and Intercom and allows users to create custom surveys, polls, and feedback forms to capture customer feedback. It also provides detailed analytics and reporting to measure customer satisfaction and identify customer trends.

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