Dimelo By RingCentral is an advanced customer engagement solution that helps businesses create a consistent customer experience across all channels, including digital, mobile, and social. It enables businesses to connect with customers in real-time and offers a comprehensive range of tools for customer service and support. The app provides an omnichannel platform for communicating with customers, including live chat, SMS, social media, and voice. It also allows businesses to automate customer service processes and personalize customer experiences with advanced analytics. Other features include customer segmentation, workflow automation, self-service, and automated responses. Dimelo By RingCentral also offers integration with other business applications, making it easy to integrate customer service into existing systems.
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