Description

Vivocha is an omni-channel customer engagement platform designed to help businesses communicate with their customers more effectively and efficiently. With Vivocha, businesses can engage customers over the internet, chat, social media, SMS, and voice calls from one single platform. Vivocha also provides integrated analytics and reporting capabilities, enabling businesses to measure and improve their customer engagement strategies. The platform is designed to help businesses improve customer service, increase customer satisfaction, and reduce operational costs related to customer service. Vivocha's features include automated customer surveys, customer engagement rules, integrated CRM, dynamic scripting, AI-powered chatbots, and more.

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