Comm100 Live Chat is a cloud-based application designed to help businesses increase customer engagement and satisfaction. It enables companies to provide their customers with real-time support by allowing them to chat with customer service agents or website visitors directly from their website. It also provides a range of features such as automated chat invitations, customizable chat windows, automated responses, and proactive chat. It supports multiple languages, and integrates with a variety of third-party applications and services. In addition, Comm100 Live Chat offers powerful analytics and reporting to help businesses track and analyze customer conversations.
I have used both solutions on my website for live chat. Both are for real time chat on the website.