LiveChat

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Description

LiveChat is a business and enterprise application that enables organizations to communicate with customers, partners, and employees in real-time. It provides a secure, reliable, and customizable platform for companies to engage with customers, prospects, and employees via chat, video, and audio. LiveChat allows you to automate customer support processes, create personalized experiences, and track critical customer data. It also provides tools such as surveys, polls, and customer feedback forms to capture customer insights. Additionally, live chat features such as proactive chat, auto-invites, chat-bots, and persistent chat sessions help organizations provide personalized customer service. LiveChat also offers integrations with popular CRM, helpdesk, and e-commerce systems to make customer support processes more efficient and effective.

Categories
Business and enterprise applications

Alternatives