Description

Clarabridge is an enterprise application that leverages the power of Natural Language Processing (NLP) and Machine Learning to understand customer sentiment across multiple channels of communication. Clarabridge helps organizations quickly and accurately analyze customer feedback from surveys, social media, and other sources of customer data. Clarabridge’s AI-driven technology helps companies identify customer issues, discover insights, and drive better customer experiences. The application also allows companies to track customer sentiment over time, to better understand customer needs. Clarabridge provides reports and insights to help businesses make better decisions, increase customer satisfaction, and ultimately, improve the customer experience.

Categories