Description

Chattermill is a cloud-based customer feedback platform designed to help businesses understand and act on customer feedback. It provides insights that help companies make better product, customer service, and marketing decisions. With Chattermill, businesses can collect and analyze customer feedback from multiple sources including surveys, emails, chats, and social media. The platform uses natural language processing (NLP) to automatically analyze the customer feedback and extract insights. It then uses machine learning to generate actionable insights such as customer sentiment, customer engagement, and customer segmentation. Chattermill also offers a powerful reporting and analytics dashboard that helps businesses measure, track, and analyze customer feedback over time. Finally, the platform provides API integration, allowing businesses to easily integrate customer feedback into existing business applications.

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