ResponseTek is an enterprise software solution that provides companies with customer feedback and insights to help them improve their products and services. It uses an automated process to collect customer feedback, analyze it and provide actionable insights to help businesses make better decisions. The platform uses text analytics to identify customer pain points and provide recommendations on how to address them. It also allows companies to compare customer feedback across campaigns, channels and regions, and provides reporting tools to track customer feedback over time. ResponseTek enables companies to quickly identify customer needs and take the necessary steps to provide an improved customer experience.
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