Description

Aircall is an award-winning cloud-based telephone system and customer service platform designed to help businesses of all sizes improve customer experience and streamline their internal communication. Aircall is a powerful, user-friendly solution that provides businesses with a centralized, cloud-based hub for all their customer communication. It helps businesses of all sizes manage their customer service operations, from routing calls, to tracking customer interactions, to logging phone support tickets. Aircall provides an intuitive user interface with powerful features and integrations that enable users to customize their customer service operations. The platform offers a suite of tools and features, such as call routing, team collaboration, IVR menus, call recording, and analytics tracking, that enable users to customize their customer service operations. It also provides customers with access to a mobile app and web dashboard to allow them to access their customer service operations from any device. Additionally, Aircall integrates with leading CRM, marketing, and help desk software to provide customers with a seamless customer experience.

Categories