Description

Smooch is a messaging platform that provides businesses with a comprehensive suite of tools to enable them to communicate with customers and prospects across a range of channels. It combines messaging, artificial intelligence, and analytics to enable businesses to provide a more personalized and seamless customer experience. Smooch provides features such as automated responses, message forwarding, message routing, and more. Additionally, the platform offers integrations with popular chat apps such as Facebook Messenger, Slack, and Telegram, as well as a variety of other services. Smooch's analytics capabilities enable businesses to gain insight into how customers use the platform, including the types of messages they send, the channels they use, and more. The platform also provides a set of APIs that enable businesses to further customize the functionality of the platform.

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