Description

Avaya Voice Portal is an integrated platform for customer and employee communications that provides voice, video, and web services. It enables businesses to deliver personalized customer experiences, automate workflows, and engage employees. The platform offers a suite of applications and tools to ensure customer satisfaction, including self-service IVR, routing, voice biometrics, speech recognition and text-to-speech. It also provides analytics and reporting to measure customer satisfaction and improve customer experience. This unified platform enables businesses to deliver an improved customer experience and increase engagement with their customers.

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