JustCall is a cloud-based phone system and customer relationship management (CRM) platform designed to help businesses make and receive calls, track customer interactions, and manage contacts. It enables users to manage multiple lines, set up automated call routing, and add music on hold. JustCall offers a range of features to help streamline business communication processes, such as call recording, conference calling, auto-dialing, and voicemail support. It also includes built-in customer relationship management (CRM) capabilities to track customer interactions and manage contacts. Businesses can also access advanced analytics to gain insights about customer interactions and assess team performance. JustCall also provides various integrations with third-party applications such as popular CRMs, communication tools, and marketing automation. These integrations allow businesses to extend the capabilities of their system, as well as automate and optimize customer interactions.
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