Description

CallRail is an enterprise-level phone tracking and analytics platform designed to help businesses track and measure calls placed to their business. CallRail uses a combination of real-time caller analytics, call tracking, call recording, call scoring, and keyword tracking to provide businesses with detailed insights into how their customers are engaging with them over the phone. CallRail also provides businesses with the ability to analyze call data, create custom reports and gain valuable insights into their customers, campaigns, and agents. CallRail also offers a variety of integration options, allowing businesses to integrate CallRail with their existing customer relationship management (CRM) systems, marketing automation platforms and sales enablement software.

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