CXM Web is a web-based platform designed to help businesses manage customer relationships and better understand their customers. It combines customer data, analytics, and insights to provide actionable insights and help marketers build relationships and drive customer experience. It also provides tools for customer segmentation, marketing automation, customer journey mapping, and other customer-centric activities. CXM Web's features help businesses customize their customer experience and maximize customer lifetime value. It allows businesses to create targeted campaigns, track customer behaviors and preferences, and collect feedback to measure customer satisfaction. CXM Web also helps businesses identify customer pain points and address them in real-time.
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