Description

Vikiing CRM is a customer relationship management (CRM) solution designed specifically for small and mid-sized businesses. It provides users with a range of features to help them manage customer relationships and increase customer loyalty. The main features of the app include contact management, sales automation, customer service, marketing automation, analytics, and a suite of integrations. The contact management feature enables users to quickly and easily store and access customer information, including contact details, notes, and customer history. Sales automation helps users to streamline their sales process and increase efficiency, while marketing automation helps to create customized customer journeys. The customer service feature provides users with a range of tools to ensure customer satisfaction, including customer segmentation, customer feedback forms, customer surveys, and customer support chat. The analytics feature provides users with detailed insights into customer behaviour and trends. Finally, the integrations allow users to connect their Vikiing CRM to other popular business applications, such as Salesforce, Microsoft Dynamics, and QuickBooks.

Categories