Sorry™ is an enterprise application that helps companies improve customer service and customer experience by providing a platform for handling customer complaints. The platform allows customers to submit complaints, and companies to respond quickly and effectively. It also provides a centralized dashboard for companies to track, manage, and resolve customer complaints quickly and efficiently. Sorry™ also provides automated notifications to customers, enabling companies to stay informed and engaged in customer service. The application also allows companies to analyze customer feedback in order to gain insights into customer needs and preferences. Finally, Sorry™ offers a suite of tools to help companies better understand customer behavior and create targeted strategies to improve customer service.
StatusCake provides a monitoring and alerting service which is not the same as providing a status page platform such as Sorry or Cachet do.