Sentimy is a cloud-based online services software and application that helps organizations to manage customer feedback, automate customer surveys, and analyze customer sentiment. It provides a unified platform for collecting customer feedback and measuring customer sentiment in real-time. It allows users to capture customer feedback from multiple sources, including web forms, emails, social media, and mobile apps, and to have a full view of customer sentiment at any time. Sentimy provides detailed analytics and reporting to help users identify key customer trends, and its data visualization tools allow users to easily spot correlations and uncover insights. It also offers an AI-powered chatbot that can be used to answer customer inquiries and provide personalized responses in real-time.
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