Description

Remote Support System is a web-based application designed to provide technical support to customers and employees in a remote or distributed environment. It enables secure, remote access to computers, networks, and applications from anywhere in the world. The system enables the remote support team to access the user’s computer, diagnose the issue and provide solutions to the user in real-time. It also provides tools such as remote control, chat, file transfer, remote printing, and system monitoring. Additionally, it allows the support team to schedule remote support sessions, track issues and progress, and create detailed reports. Remote Support System can be used for both onsite and remote technical support, making it an essential tool for businesses of all sizes.

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