Kore.ai is an AI-powered bot platform that enables businesses to automate customer service and create conversational experiences. It enables customers to quickly and easily find the answers they need and to interact with a company in a natural, conversational way. It uses natural language processing (NLP) to understand what customers are saying, and provides them with the right answers. The platform also offers automated workflow capabilities, allowing businesses to set up automated responses and tasks that can be triggered when a customer asks a certain question. Additionally, Kore.ai provides analytics, allowing businesses to track customer interactions and gain insights into their customers.
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