Friday Feedback is an online platform that allows businesses to collect feedback from their customers in an easy and secure way. This feedback can be related to any aspect of the customer's experience, from product features and services to customer support. The platform allows businesses to quickly and easily create surveys, polls, and other feedback forms that are tailored to their specific needs. They can then send these forms to their customers through email, SMS, or mobile app notifications. All customer responses are securely stored and analyzed in real-time, allowing businesses to make decisions based on the feedback they receive. Additionally, the platform can be used to generate reports and insights that can help businesses improve their customer service and overall customer experience.
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